Policies

TERMS & CONDITIONS
If a delegate cannot attend a training course:

  • You may send a substitute delegate in place. Kindly inform us of the new name for the certificate
  • You may transfer once to the same training course on another date, provided you have another course booked and do so in writing at least 5 working days before the start of the training.
  • You may cancel your registration, in writing, up to 10 working days before the training takes place, however a 10% cancellation fee will be levied
  • Cancellations inside of 10 days will be liable for the full fee.
  • Unfortunately no refund or credit can be given to delegates who do not attend without giving prior notice.
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