Our course materials have been designed by a panel of ITIL experts with more than 15 years of industry experience in IT Service Management. MyITstudy has created a time-tested methodology, which is backed by high pass rates. We provide students with all the materials they need, including workbooks, chapter test books, a final test booklet, process charts, case studies and gift packs. The study material details the goals, objectives and basic concepts of core ITIL processes and functions everything students need to know to pass the exam. It seamlessly combines real-life examples with ITIL concepts to help students effectively implement ITIL concepts in their organizations. One of the major benefits MyITstudy offers students is one month of free access to online study materials, which includes process charts, study guides and exam tips.
Students do not have to bring anything to class. All materials are provided!